This pack focuses on the Problem Solving element of the Standard Grade Administration course for General/Credit pupils. The pack contains over 130 questions and solutions drawn from each of the following areas: Organisation of Depts; Functions of Depts; Office Layouts; Safe Working Practices; Reception Services; Mail Handling; Filing; Security of Information; Reprographics; Sources of Information; Presentation of Information; Travel; Communications; and Revision.

Questions can be used for homework, revision or end of topic tests. Pupils are asked to suggest, recommend, justify, explain and analyse problems.

£7.50