The objectives of this pack are to develop the email and ediary skills as described in the Administration Arrangements (from 2005) at Intermediate 1, Intermediate 2 and Higher level through a series of practical exercises at each level. No instructions are given for carrying out the tasks as a variety of email/e-diary packages may be used by Centres. Solutions are not provided due to the nature of the tasks. Ediary exercises have been split into 2 sections. The first set of exercises requires each student to work only with their own ediary. The tasks cover the requirements of Administration Arrangements at Int1 and Int2. (Note: there is no new content in the use of ediary at Higher – at Higher students are expected to deal with information regarding availability of attendees which will impinge on dates and times of meetings to be scheduled.) The second set of exercises requires students to work with ediaries for a number of managers. This may not be possible with all systems, but the exercises are included for use where this is possible.